How it works
Whether you’re tackling a minor incident, a complex problem, or performing proactive risk analysis, Causelink supports multiple RCA styles and FMEA with intuitive user interface options. Choose between 5Whys+, Sologic RCA, or FMEA interfaces, all equipped with tools like incident timelines, fishbone diagrams, and cause-and-effect charts to guide your analysis seamlessly.
Document evidence
Document evidence
All investigations rely on high-quality evidence. Causelink provides a place to document each evidence record. You can attach files or include links to outside references, such as web pages and videos. This keeps your evidence neatly organized and makes it easy to access during the RCA.
All investigations rely on high-quality evidence. Causelink provides a place to document each evidence record. You can attach files or include links to outside references, such as web pages and videos. This keeps your evidence neatly organized and makes it easy to access during the RCA.
Write the problem statement
Write the problem statement
Capture all relevant incident information, including the focal point, times and dates, locations, and problem impacts, both actual and potential. Configure problem statement templates to make sure information is captured consistently and accurately.
Capture all relevant incident information, including the focal point, times and dates, locations, and problem impacts, both actual and potential. Configure problem statement templates to make sure information is captured consistently and accurately.
Analyze the causes
Analyze the causes
Causelink offers a variety of graphical tools to analyze and document the event. Create an interactive timeline to tell the story from start to finish. Use a Fishbone diagram to help guide and organize brainstorming sessions to identify possible causes. And create a branching logic diagram to show how causes interact with each other. Drag and drop functionality makes it easy to quickly prototype and then finalize the output. Use Causelink's built-in [Fishbone/Ishikawa diagrams](fishbone-ishikawa) to help you brainstorm potential causes.
Causelink offers a variety of graphical tools to analyze and document the event. Create an interactive timeline to tell the story from start to finish. Use a Fishbone diagram to help guide and organize brainstorming sessions to identify possible causes. And create a branching logic diagram to show how causes interact with each other. Drag and drop functionality makes it easy to quickly prototype and then finalize the output. Use Causelink's built-in [Fishbone/Ishikawa diagrams](fishbone-ishikawa) to help you brainstorm potential causes.
Find solutions
Find solutions
Once you’ve identified the causes, determine which to address to prevent recurrence. Causelink can now suggest potential solutions using AI, accelerating your path to effective outcomes. Solutions can be attached directly to causes on the chart, and additional tools help you evaluate and select the most impactful options. Assign solutions to team members, track their progress, and ensure successful implementation.
Once you’ve identified the causes, determine which to address to prevent recurrence. Causelink can now suggest potential solutions using AI, accelerating your path to effective outcomes. Solutions can be attached directly to causes on the chart, and additional tools help you evaluate and select the most impactful options. Assign solutions to team members, track their progress, and ensure successful implementation.
Share findings
Share findings
Easily configure your report to include the information captured during the analysis. With AI-assisted report writing, Causelink helps draft executive summaries and detailed statements, saving you time while ensuring clarity and quality. Provide a high-level overview, dive deep with comprehensive details, and tailor the content to meet the needs of your audience.
Easily configure your report to include the information captured during the analysis. With AI-assisted report writing, Causelink helps draft executive summaries and detailed statements, saving you time while ensuring clarity and quality. Provide a high-level overview, dive deep with comprehensive details, and tailor the content to meet the needs of your audience.
A plan for everyone
Individual
1 user
Cloud-based and mobile-friendly, Causelink Individual is a state-of-the-art RCA investigation tool. Causelink Individual offers the advanced charting performance, intuitive interface, and sharp report output of Causelink Enterprise to the single user.
Team
Cloud-based option for up to twenty named users. If you have a smaller team of problem-solvers who need to collaborate on RCA projects, Causelink Team is the solution. Allows teams to work together to analyze problems and track actions.
Enterprise
20+ users
Cloud-based Causelink Enterprise is a powerful RCA software tool for large teams and/or multiple locations. Supporting productivity, collaboration and culture, Causelink Enterprise helps solve the toughest problems and gives leaders the power to continuously improve their organization.
Cloud-based and mobile-friendly, Causelink Individual is a state-of-the-art RCA investigation tool. Causelink Individual offers the advanced charting performance, intuitive interface, and sharp report output of Causelink Enterprise to the single user.
Cloud-based option for up to twenty named users. If you have a smaller team of problem-solvers who need to collaborate on RCA projects, Causelink Team is the solution. Allows teams to work together to analyze problems and track actions.
Cloud-based Causelink Enterprise is a powerful RCA software tool for large teams and/or multiple locations. Supporting productivity, collaboration and culture, Causelink Enterprise helps solve the toughest problems and gives leaders the power to continuously improve their organization.
Failure Modes and Effects Analysis (FMEA)
Causelink now supports Failure Modes and Effects Analysis (FMEA), a systematic approach that identifies potential risks so problems can be prevented or mitigated before they occur. Learn about FMEA!
