How it works
Whether you are investigating a minor incident or a complex problem, Causelink provides root cause analysis templates to support your work. Choose from 5Whys+ or Sologic RCA templates, both of which support incident timelines, fishbone diagrams, and cause & effect charts.
Document evidence
Document evidence
All investigations rely on high-quality evidence. Causelink provides a place to document each evidence record. You can attach files or include links to outside references, such as web pages and videos. This keeps your evidence neatly organized and makes it easy to access during the RCA.
All investigations rely on high-quality evidence. Causelink provides a place to document each evidence record. You can attach files or include links to outside references, such as web pages and videos. This keeps your evidence neatly organized and makes it easy to access during the RCA.
Write the problem statement
Write the problem statement
Capture all relevant incident information, including the focal point, times and dates, locations, and problem impacts, both actual and potential. Configure problem statement templates to make sure information is captured consistently and accurately.
Capture all relevant incident information, including the focal point, times and dates, locations, and problem impacts, both actual and potential. Configure problem statement templates to make sure information is captured consistently and accurately.
Analyze the causes
Analyze the causes
Causelink offers a variety of graphical tools to analyze and document the event. Create an interactive timeline to tell the story from start to finish. Use a Fishbone diagram to help guide and organize brainstorming sessions to identify possible causes. And create a branching logic diagram to show how causes interact with each other. Drag and drop functionality makes it easy to quickly prototype and then finalize the output. Use Causelink's built-in [Fishbone/Ishikawa diagrams](fishbone-ishikawa) to help you brainstorm potential causes.
Causelink offers a variety of graphical tools to analyze and document the event. Create an interactive timeline to tell the story from start to finish. Use a Fishbone diagram to help guide and organize brainstorming sessions to identify possible causes. And create a branching logic diagram to show how causes interact with each other. Drag and drop functionality makes it easy to quickly prototype and then finalize the output. Use Causelink's built-in [Fishbone/Ishikawa diagrams](fishbone-ishikawa) to help you brainstorm potential causes.
Find solutions
Find solutions
Once you've found the causes, choose which to control in order to prevent the problem from happening again. Solutions can be attached to any cause on the chart. Once identified, Causelink provides a variety of additional tools to help you choose the most effective solution. Then assign solutions to team members and track their progress to completion.
Once you've found the causes, choose which to control in order to prevent the problem from happening again. Solutions can be attached to any cause on the chart. Once identified, Causelink provides a variety of additional tools to help you choose the most effective solution. Then assign solutions to team members and track their progress to completion.
Share findings
Share findings
Configure your report to include any of the information you captured during the analysis. Type an executive summary to provide a high-level overview. Dive deep with a detailed summary statement including all the information. And choose other information based on the needs of your readers.
Configure your report to include any of the information you captured during the analysis. Type an executive summary to provide a high-level overview. Dive deep with a detailed summary statement including all the information. And choose other information based on the needs of your readers.
A plan for everyone
Individual
1 user
Cloud-based and mobile-friendly, Causelink Individual is a state-of-the-art RCA investigation tool. Causelink Individual offers the advanced charting performance, intuitive interface, and sharp report output of Causelink Enterprise to the single user.
Team
Cloud-based option for up to twenty named users. If you have a smaller team of problem-solvers who need to collaborate on RCA projects, Causelink Team is the solution. Allows teams to work together to analyze problems and track actions.
Enterprise
20+ users
Cloud-based or On-Premise, Causelink Enterprise is a powerful RCA software tool for large teams and/or multiple locations. Supporting productivity, collaboration and culture, Causelink Enterprise helps solve the toughest problems and gives leaders the power to continuously improve their organization.
Cloud-based and mobile-friendly, Causelink Individual is a state-of-the-art RCA investigation tool. Causelink Individual offers the advanced charting performance, intuitive interface, and sharp report output of Causelink Enterprise to the single user.
Cloud-based option for up to twenty named users. If you have a smaller team of problem-solvers who need to collaborate on RCA projects, Causelink Team is the solution. Allows teams to work together to analyze problems and track actions.
Cloud-based or On-Premise, Causelink Enterprise is a powerful RCA software tool for large teams and/or multiple locations. Supporting productivity, collaboration and culture, Causelink Enterprise helps solve the toughest problems and gives leaders the power to continuously improve their organization.
